FAQs

What heating services do you offer?

We offer a range of heating services including installation, repair, and maintenance of heating systems.

Do you provide emergency heating repair?

No, but we offer out of hours emergency plumbing and heating repair services to ensure your comfort and safety, we can help up to 9pm for urgent jobs. .

Can you help with energy-efficient heating solutions?

Absolutely, we specialize in providing energy-efficient heating solutions to help you save on utility bills.

Are you fully licensed and insured for work in my home?

Yes, we carry a public liability insurance policy to the value of £2,000,000.00. 
We are gas safe registered. 

What plumbing services do you offer?

We provide plumbing and heating services for residential properties.

These include installation and maintenance of boilers and heating system, bathroom plumbing repair and replacement, kitchen plumbing and more. 

Do you offer out of hours services?

Yes, we offer call outs outside normal working hours at a premium rate above the standard rate, the callout charges at anytime also include labour up to 1 hour but do not include parts.

Are your technicians registered with any governing bodies?

Yes, our company can be found in the Gas Safe register of certified  gas operatives.

Do new boiler installations have parts and labour warranties?

Yes, the boiler warranties cover parts and labour supplied by the boiler manufacturers.

Do you offer warranties for your repair services? 

Yes we offer a 180 day labour warranty for maintenance and repairs, manufacturers parts that require replacement carry their own time limited warranty.

What are your payment options?

We currently offer payments by Card, Cash, Bank transfer and phone pay (Apple, Google).

How can I schedule an appointment?

You can contact us by telephone or by filling in the contact form on this page. 

Get in Touch

Reach out to us using the contact form below. We look forward to hearing from you and assisting you with your heating needs.

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